By Topic

Recognizing need: the analysis of qualitative data to inform Web site design

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

3 Author(s)
Eliot, M. ; Dept. of Tech. Commun., Washington Univ., St. Louis, MO, USA ; Neal, R. ; Turns, J.

In some domains, user-centered design practitioners have little or no direct access to the users themselves. This project faced just such a challenge. Our goal was to develop a Web site to help engineering faculty respond effectively to teaching-related concerns, without having direct contact with this user group. In order to develop a relevant and useful Web site, we worked with a subject matter expert (SME) to obtain information about individual members of the target user group. This paper describes a four-stage approach to data collection and analysis, which is yielding design principles specific to the needs of the niche audience.

Published in:

Professional Communication Conference, 2005. IPCC 2005. Proceedings. International

Date of Conference:

10-13 July 2005