By Topic

Health care delivery as a social system: Inhibitions and constraints on change

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

2 Author(s)
Hagedorn, H.J. ; Arthur D. Little, Inc., Cambridge, Mass. ; Dunlop, J.J.

The accomplishment of significant organizational or technological change in health care institutions rests on an understanding of the Social forces in those institutions which affect the timing and degree of acceptance of change. The important factors which characterize health institutions, such as fragmented power and competitiveness, along with specialization and allegiances to external organizations and groups which characterize health institutions are described. Case examples are cited which illustrate how social and interpersonal factors can dominate decision-making processes related to organizational and technological change. This paper describes decision making as basically a political process. Some suggestions are put forth to aid those persons who are concerned with effecting change in health care institutions.

Published in:

Proceedings of the IEEE  (Volume:57 ,  Issue: 11 )