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Spacecraft operations knowledge in the form of databases and procedures flows up through the engineering teams hierarchy to the operations centre. Attempts to harness this efficiently have typically been thwarted by lack of common tools and standards in the chain. Examination of the process reveals many "cost hot spots" where much effort is spent, but reductions in the quality of the knowledge transfer occur. It is demonstrated how the "MOIS" product tackles these cost hot spots through allowing a seamless transfer of operational knowledge to occur. It is also indicated that implementing the MOIS solution is practicable, since it does not require heritage infrastructure systems to be replaced at the diverse sites involved in this transfer. A selection of missions and applications of MOIS are briefly reviewed to indicate real-life experience.