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The ever-increasing use of broad-band Internet and complex multimedia applications is pushing fiber closer and closer to the homes. Within the European project IST HARMONICS (Hybrid Access Reconfigurable Multi-wavelength Optical Networks for IP-based Communication Services), an optical access feeder network and resource management framework were developed that tackle this demand for bandwidth and the desire to stimulate the convergence of last-mile access technologies. To cope with the lack of bandwidth in the access and last-mile networks and the different needs of applications and users, the developed management system provides end-to-end quality of service (QoS) while integrating multiple technologies. In this paper, a detailed overview of the end-to-end QoS management framework and novel time slot/wavelength MAC protocol for the optical feeder network is given. End-to-end QoS is based on Differentiated services (DiffServ) at layer 3, various QoS supporting technologies at layer 2, and QoS mappings between both layers. The paper will also focus on the field trial results of the HARMONICS project and give some guidelines for possible problems and solutions in this area.