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Ideas from argumentation-based negotiation can be incorporated into human-agent interaction (HAI) to increase the flexibility of a system and allow greater user control. However, this can increase the complexity of system design and implementation. This work discusses the use of mobile agents in mediating the interaction between people, and between people and a system, including resolving conflicts through negotiation in a flexible and user controllable manner. This work also discusses the issues and design principles for argumentation-based negotiation in HAI in the context of a flexible smart room booking system.