A trigger-based approach for communication personalization

Communication personalization is assuming more and more relevance nowadays. The possibility to specify policies for being reached from other people as well as policies for specifying means by which reaching other people is considered from the research community as well as the telecommunication companies. In This work we present a policy language and its engine for specifying and enforcing policies for routing messages arriving at a subscribed user. These policies are on the characteristics of the actors involved in the communication process: the users, the devices they hold, the message/call, and the environment in which the communication occurs.