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Rethinking the path to usability: how to design what users really want

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2 Author(s)

As the software market grows more competitive, companies with difficult-to-use products face higher customer support costs as they attempt to rework user interfaces to fix usability problems. It is time that software designers tried reversing the direction - get user requirements, design the user interaction with the product's features, and then code the features - to produce software from the user's perspective and logic.

Published in:

IT Professional  (Volume:6 ,  Issue: 3 )