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Queueing analysis of an optical disk based office system

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3 Author(s)
Daigle, J.N. ; Rochester Univ., NY, USA ; Kuehl, R.B. ; Langford, J.D.

The authors consider worker waiting times and throughput for an optical-disk-based document storage and retrieval system in an office environment. They model the system as a single-server queuing system having a finite number of each of two types of worker: document user and document entry. Worker think times are assumed to be exponentially distributed while job service times are drawn from general distributions; worker think times and job service times are dependent on worker type. Throughput and waiting time as a function of the number of users of each type are analyzed under a nonpreemptive rule in which document use has priority over document entry. The methodology developed to assess average delays in finite-source queuing systems with priority appears to be novel.<>

Published in:

INFOCOM '88. Networks: Evolution or Revolution, Proceedings. Seventh Annual Joint Conference of the IEEE Computer and Communcations Societies, IEEE

Date of Conference:

27-31 March 1988