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1 Author(s)
Armitage, G. ; Centre for Adv. Internet Architectures, Swinburne Univ. of Technol., Melbourne, Vic., Australia

The Internet's next big success will occur when society thinks of it as a service rather than a technology. To make that success happen, we are facing a grand engineering challenge involving researchers, operators, and vendors. We need to focus on the ultimate consumer experience as we instrument, measure, model, predict, reengineer, and manage a ubiquitous digital communications infrastructure. It will be complex, dynamic, and more than our current operational theories and practice can handle.

Published in:

Internet Computing, IEEE  (Volume:8 ,  Issue: 2 )