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SLA foundation template library: reusable-component repository for SLA

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2 Author(s)
Luo Tie ; Nat. Lab of Switching Tech & Telecom Networks, Beijing Univ. of Posts & Telecommun., China ; Meng Luoming

Although aiming at facilitating service level management, the SLA is unfortunately not so promising for contracting SLAs is retarded by some challenges. This paper proposes to build a SLA foundation temple library (FTL) to overcome the obstacles form the perspective of SLA templates. The FTL provides a comprehensive set of well-defined and reusable components for rapid SLA development with higher quality. Furthermore, with the object-oriented approach and unified modeling language applied, the FTL also achieves extensibility and flexibility as well as legible representation.

Published in:

Communication Technology Proceedings, 2003. ICCT 2003. International Conference on  (Volume:2 )

Date of Conference:

9-11 April 2003