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Browse Journals & Magazines > Power Systems, IEEE Transacti ...> Volume:18 Issue:1 Help

Using DEA to measure the relative efficiency of the service center and improve operation efficiency through reorganization

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3 Author(s)
Chen-Fu Chien ; Dept. of Ind. Eng. & Eng. Manage., Nat. Tsing Hua Univ., Hsinchu, Taiwan ; Feng-Yu Lo ; Lin, J.T.

Data envelopment analysis (DEA) has become a practicable approach to evaluate the relative efficiencies of decision-making units in various contexts. This paper conducted a DEA study to measure the relative efficiencies of 17 service centers of the NAN-TOU electricity distribution district of Taiwan Power Company (TPC). In addition, this paper also investigated the alternatives for reorganizing the service centers via efficiency measurement. The results showed that the proposed reorganization alternatives have better efficiency scores. Based on DEA evaluations, the authors provided specific directions for the inefficient service centers to improve their operation efficiencies, and thus, maintain the competitive advantage of TPC in facing power market liberalization.

Published in:
Power Systems, IEEE Transactions on  (Volume:18 ,  Issue: 1 )

Date of Publication: Feb 2003

Page(s):
366 - 373
ISSN :
0885-8950
INSPEC Accession Number:
7538444
Digital Object Identifier :
10.1109/TPWRS.2002.807081
Product Type:
Journals & Magazines
Date of Current Version :
19 February 2003
Issue Date :
Feb 2003
Sponsored by :
IEEE Power & Energy Society

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