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In this paper, we present a consensus model for multiperson decision making (MPDM) problems with different preference structures based on two consensus criteria: 1) a consensus measure which indicates the agreement between experts' opinions and 2) a measure of proximity to find out how far the individual opinions are from the group opinion. These measures are calculated by comparing the positions of the alternatives between the individual solutions and collective solution. In such a way, the consensus situation is evaluated in each moment in a more realistic way. With these measures, we design a consensus support system that is able to substitute the actions of the moderator. In this system, the consensus measure is used to guide the consensus process until the final solution is achieved while the proximity measure is used to guide the discussion phases of the consensus process. The consensus support system has a feedback mechanism to guide the discussion phases based on the proximity measure. This feedback mechanism is based on simple and easy rules to help experts change their opinions in order to obtain a degree of consensus as high as possible. The main improvement of this consensus model is that it supports consensus process automatically, without moderator, and, in such a way, the possible subjectivity that the moderator can introduce in the consensus process is avoided.