By Topic

E-commerce: continuous growth or leveling out?

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

4 Author(s)
Siddiqi, J. ; Sch. of Comput. & Manage. Sci., Sheffield Hallam Univ., UK ; Akghar, B. ; Davies, C. ; Al-Khayatt, S.

This paper challenges the basis of highly optimistic predictions for the growth of business-to-consumer (B2C) e-commerce, and a number of barriers to it are discussed. In a corporate age, when 'the customer is king', it is questioned whether Internet shopping really is what consumers 'want' or 'need'. The discussion provides a socio-technical exposition underlying this optimism and counters it by a prudent and realistic model for progress in the area of e-commerce. As a result, we suggest that, in the near future, e-commerce may mature as a steadily growing niche market - an alternative way to shop rather than the way. We suggest that the Internet will probably evolve as an all-embracing communication and information tool, rather than the 'shopping mall of the future'. A discussion on the future of B2C e-commerce is presented.

Published in:

Information Technology: Coding and Computing, 2002. Proceedings. International Conference on

Date of Conference:

8-10 April 2002