By Topic

Customer demand satisfaction in production systems: a due-time performance approach

Sign In

Cookies must be enabled to login.After enabling cookies , please use refresh or reload or ctrl+f5 on the browser for the login options.

Formats Non-Member Member
$31 $13
Learn how you can qualify for the best price for this item!
Become an IEEE Member or Subscribe to
IEEE Xplore for exclusive pricing!
close button

puzzle piece

IEEE membership options for an individual and IEEE Xplore subscriptions for an organization offer the most affordable access to essential journal articles, conference papers, standards, eBooks, and eLearning courses.

Learn more about:

IEEE membership

IEEE Xplore subscriptions

2 Author(s)
Jingshan Li ; Dept. of Electr. Eng. & Comput. Sci., Michigan Univ., Ann Arbor, MI, USA ; Meerkov, S.M.

The problem of customer demand satisfaction in production systems with unreliable machines and finite finished goods buffers (FGB) is addressed. The measure of customer demand satisfaction is characterized by the probability to ship to the customer a required number of parts during a fixed time interval. This measure, referred to as the due-time performance (DTP), is often used to characterize the quality of a supplier in the automotive industry supply chain. In the paper, a method for evaluating DTP in serial and assembly lines is developed and the problem of selecting capacity of the FGB is discussed. The results obtained are illustrated by a case study at an automotive component plant

Published in:

Robotics and Automation, IEEE Transactions on  (Volume:17 ,  Issue: 4 )