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Mobile services modeling and assurance

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2 Author(s)
Zhigang Kan ; Institute of Information Systems School of Economics and Management, Beijing Jiaotong University Beijing, 100044, PR. China ; Runtong Zhang

It discusses some generic issues for mobile service modeling, and the requirements stemming from terminals and new services. After that, the end-to-end service assurance is analyzed with KQIs and KPIs, and a sample of service model is defined accordingly. Finally, it concludes with a summary to say that modeling mobile service is important for facilitating flexible service creation processes with multi-party participation as well as for workflow management.

Published in:

Global Mobile Congress 2009

Date of Conference:

12-14 Oct. 2009