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Putting the user in user-interface testing

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1 Author(s)
J. Nielsen ; SunSoft, Mountain View, CA

Discusses one of the most basic topics in user-interface design: how to run a user test. No matter how good we are at designing a user interface, we must always test it with real users to see whether it is as usable as we hope. The three main rules of user testing are: get real users, have them do real tasks, and shut up while they are trying. Tools, techniques and concepts to optimize user interfaces are described, and ethical issues are discussed

Published in:

IEEE Software  (Volume:13 ,  Issue: 3 )