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In order for an organization to fully realize its knowledge management related objectives, it requires a knowledge management system to support it. The organization faces various challenges regarding this system, including whether or not to adopt it, as well as in case of the former, whether users would accept to work with it. Therefore, adoption of knowledge management systems occurs in both organizational level, and individual level. The decision to adopt knowledge management systems for the organization is influenced by many factors, including perceived characteristics of the system, adopter characteristics, firm characteristics, and environmental turbulence. UsersÂ¿ acceptance is also influenced by a number of factors and of course the level of acceptance, in turn, influences the effectiveness of the knowledge management system itself. The influential factors concerning knowledge management systems acceptance can be categorized as individual factors, organizational factors, and system characteristics.
Date of Conference: 8-11 Dec. 2008