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Today's organisations have well developed systems for capturing financial data and producing reliable and accurate information. An area that is often overlooked is the importance of knowledge held by individuals associated with the organisation. This is also true in an educational setting, where learners can often contribute real-world and personal experiences. The difficulty of capturing this knowledge provides many challenges, in both business and educational settings. In order to be of any use, this knowledge has to be captured at its source and easily disseminated among those who will be interested or affected by this knowledge. The World Wide Web may be a potential technology platform. The research in progress looks at whether this data/information can be effectively and efficiently captured, managed and retrieved, in an educational context. It will further look at whether generalisations can be made across different domains, including business and government.