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Dynamic approach to service level agreement risk

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2 Author(s)
Pirkko Kuusela ; VTT, Technical Research Centre of Finland, P.O. Box 1000, FI-020044 VTT, Finland ; Ilkka Norros

Author(s)

Pirkko Kuusela
VTT, Technical Research Centre of Finland, P.O. Box 1000, FI-020044 VTT, Finland
Ilkka Norros