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The knowledge management puzzle: Human and social factors in knowledge management

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3 Author(s)
Thomas, J.C. ; IBM Research Division, Thomas J. Watson Research Center, P.O. Box 704, Yorktown Heights, New York 10598, USA ; Kellogg, W.A. ; Erickson, T.

Author(s)

Thomas, J.C.
IBM Research Division, Thomas J. Watson Research Center, P.O. Box 704, Yorktown Heights, New York 10598, USA
Kellogg, W.A. ; Erickson, T.