A corporate insider's view about virtual universities

marchFIRST is an Internet professional services company. Today, companies should operate by giving superior service to customers, and this must be supplemented by the internal organizational capability-i.e. the ability to manage people to keep and continue to expand a competitive position in the marketplace. In this paper, I explain how marchFIRST Campus, our Web-based e-learning tool, focuses its efforts on creating an integrated employee development system to support career planning at marchFIRST by combining skill assessments, skill gap analysis, automatic mapping to learning events to close skill gaps, distributed learning capabilities, training administration, computer-based training and virtual mentoring services into a Web-based tool that employees can access remotely at any time.