Development of Customs Prediction Model for Online Ordering

As a result of the rapid increase of online shopping, and the movement of products in and out among various countries, governments made it mandatory to pay a certain fee referred to as customs to maintain each country's economy, based on some rules i.e. weight and price. This paper proposes a model to anticipate and inform the customer if his order is going to be subject to customs or not based on some pre-defined rules. The model is built using a software called SPSS and data mining techniques such as; Decision Tree (DT) and logistic regression. A comparison between the two data mining techniques is made showing that the DT results were better than the logistic regression in terms of accuracy, precision, recall and f-score.