A study on the usage of computer and communication technologies for telecommuting

Today, with the increasing proliferation of telecommuting in firms, information technology managers are confronted with yet another challenge of what telecommuting technologies and services to offer and to whom these technologies and services should be offered. This study intends to identify the telecommuters' patterns of usage of computer and communication technologies based on their background, employment, residential, and occupation characteristics. Based on a sample of 375 responses, this study finds that all of these factors can help to explain the usage of computer and communications technologies. The implications of the findings for researchers and technology managers are discussed.