Improvement of software process small business using SPEM: A case study on requirements engineering

Software and computer systems are the center of a variety of knowledge areas. Therefore, many software development companies invest in improving their processes to get better and better products. Some of the biggest challenges in improving software processes are directly related to requirements. Therefore, this area requires attention and resources. Regarding the improvement of software process this article aims to propose actions based on CMMI and ISO'S / IEC 12 207 and 15 288, to improve the engineering requirements in a small company in southern Brazil. After the identification and assessment of the current situation of the company's problems, carried out through a case study, actions are suggested to improve your requirements engineering process. For mapping and representing the process used was the SPEM notation. Following the suggestions of these improvements were implementas.