Localization of quality management system based on cultural values case study: ISO9001:2008 management system in Iranian organizations

One of the most fundamental problems of industrial, commercial and service organizations is the low quality of their products, whereas this issue makes their power of competitiveness toward their competitors equivocal. The Concept and methods of management and the development of quality have been proposed in industrial and economic environments for a long time and several organizations have also been successful to improving the level of their quality products through these methods. Overall, standards play critical role in human being's life nowadays, although the effect of it may not tangible, but if we imagine the day without any standards for products, undoubtedly we find the importance of it in the world. If we eliminate the standard from our life, we will find that goods and services do not have their previous quality and they are not reliable and also in many cases threat our health. As the result of that we all desire the standard for guaranteeing quality of products. If culture of standard dominate in a country and become common everywhere, it eradicate all unwritten rules, therefore new frameworks and criteria will be created. Moreover, since these criteria are the result of wisdom, science and experience, wisdom orientation, science orientation and experience orientation can find their real position in the country. One way for this predominant in countries is localization of standards and quality basics with internal culture of these countries. The need for localization nowadays is considerable from every aspect, as it brings benefits to industries, customers, and government, simply to everyone. This research introduce the quality and standard basics especially ISO9001:2008 and the adaptation of their component and concepts to Islamic and Iranian norms.