A distributed intelligent agent approach for fraud detection in PCS

Billions of dollars in revenue are lost annually on fraudulent use of telecommunications networks. The opportunities for fraudulent activity are greater in mobile communications as a result of the transport medium and the desire of network operators to attract large numbers of customers quickly. This paper describes problems currently encountered by mobile phone network operators and the technological solutions currently implemented in response. Our software agent systems approach is expected to provide greater user customization of handset facilities and enhanced real time fraud detection.