Web-based issue tracking for large software projects

Many problems are found and fixed during the development of a software system. The Project Issue Tracking System toolkit, a Web-based issue-management tool, can be used to organize issue reports during development and to communicate with different project teams around the world. The Project Issue Tracking System (PITS) is a tool that supports the IV&V effort for two major NASA projects: the Earth Observation System Data and Information System (EOSDIS) and the Earth Science Data and Information System (ESDIS). The EOSDIS IV&V effort teams several companies and organizations at several sites with Intermetrics, Inc, serving as the lead contractor. We examine the PITS Web-based mechanisms for tracking issue reports.