Usability characteristic evaluation on administration module of Academic Information System using ISO/IEC 9126 quality model

Administration module in Academic Information System (AIS) is one of modules in AIS to view academic data such as students, academic staff, courses, academic activities and curriculum information. This module is accessed by students, administration staff, faculty, and chairman of the department. Software usability as one of software quality aspects is very important to be considered. The evaluation is needed to determine the level of usability of software. This paper discuss the evaluation of usability characteristic for administration module of ITS' academic information system. The purpose of the evaluation is to determine the usability behavior at AIS administration module using ISO/IEC 9126. ISO/IEC 9126 usability characteristic has six sub characteristics i.e understandability, learnability, operability, attractiveness, and usability compliance. Each sub characteristic has metrics to determine the results of the evaluation. Values of the parameters obtained from the metric calculation software attributes are derived from software documentation. Attributes of software that is used are feature, interface, message, operation, input, and regulation. The results of the evaluation on AIS student administration module show that learnability characteristic generates a zero value. This shows that the student administration module AIS has not have the user assistance feature. Other sub characteristics results have non zero value yet not perfect. Those overall results show that it is required an evolution in AIS so that the quality value will be better.