Necessary skills and attitudes for development team members in Scrum: Thai experts' and practitioners's perspectives

Scrum team is a cross-functional team which is composed of multi-disciplinary individuals, and there are no clearly specified positions. It means that the team members must perform many tasks in both functional area and aptitude area toward a common goal. This distinction suggests that team members should have enough skill set in order to carry out their own work and also help the team to meet the goal. Lacking necessary skills can affect the Scrum team's success. This study proposes the necessary skills and attitudes of the development team, which has been collected from relevant skills found in Scrum sources and subsequently opined by Thai Scrum experts and practitioners. Our skills and attitudes are categorized into 3 categories: technical skills, people or soft skills, and attitudes. The results show that most of the proposed soft skills and attitudes are necessary for Scrum's development team members. Even though most skills are obtained from various well-known and widely circulated Scrum sources, there could still be some minor differences of respondent's opinions if done in other countries due in part to cultural differences.