Understanding computer usage evolution

The proliferation of computing devices in recent years has dramatically changed the way people work, play, communicate, and access information. The personal computer (PC) now has to compete with smartphones, tablets, and other devices for tasks it used to be the default device for. Understanding how PC usage evolves over time can help provide the best overall user experience for current customers, can help determine when they need brand new systems vs. upgraded components, and can inform future product design to better anticipate user needs.