Indoor user navigation for enhanced quality of experience in wireless local area networks

Quality of Experience (QoE) means how a user perceives the usability of a service when in use (i.e., how satisfied he or she is with a service). This paper proposes a navigation-based approach to facilitating improved QoE of wireless local area networks. By exploiting the spatial information and the pre-measured QoE, the proposed method navigates the user to a suitable location having good experience of the network/services. Performance was evaluated in realistic wireless local area networks, in which QoE is measured as packet successful rate. The results demonstrate that the proposed system successfully navigates users to enjoy sufficient QoE of multimedia applications.