Assessing the outcome of a technology-driven Health camp: An Indian case study

Telemedicine in India has achieved success and is seen as a parallel healthcare delivery system. Therefore, a need arises to extend its benefits to the rural and inaccessible populace. This paper highlights the telemedicine network established by CDAC, Mohali for an eHealth camp, a unique makeshift camp was organized based on public-private partnership, to extend healthcare services in Ajmer, Rajasthan. A total of 442(n=442) patients were treated during the camp and tele-consultations were conducted with the team of medical experts residing at PGIMER Chandigarh. This paper evaluates the responses of the patients attending the camp on the parameters: user satisfaction and user acceptability. The outcome of the responses from the patients portray a healthy acceptance towards eHealth camps using telemedicine technology in the rural areas, and expressed that lack of `human-touch' by healthcare professionals in an makeshift arrangement was not necessary in healthcare treatment.