Distributed Planning in Processes Customization

to build and maintain software is a complex task. To manage all involved variables is a tough activity and it gets less difficult when the work is managed as a process. No concrete evidence was found of the existence of a "perfect" software development process and thus adapting process models to the realities faced by development teams is a potential solution for the problems of software projects fails. Tailoring a process is difficult and it can be more easily done if it is partially automated. This paper describes a method that uses a multi-agent system to automate some aspects of the process tailoring task.