How to tag it right?: Semi-automatic support for email management

Smarting-up email processing is a challenging task. Users file or retrieve multiple messages every day, while receiving little support from most popular email clients. Incorporating semi-automatic sorting into existing applications can help users with their daily work through more efficient organization and more effective search. Successful and seamless integration of tagging into existing email solutions requires exact analysis of user practices, needs and considerations, which are addressed and discussed in this contribution.