When and how to argue

Arguing is presenting an opposite, alternative, or different viewpoint and the reasons for your opinion. The author warns us to consider the consequences of arguing by deciding what can be gained or lost. We often waste our time (and the time of others) by not being aware of the difference between what to argue and, how to argue. What to argue calls for considering the problem's permanence, its seriousness, and the reality of your winning. How to argue involves remaining impersonal and gracious, stating what you want, sticking to the issue, listening to and seeing the other person's point of view, and not harping on the same issue.