Operational Skill Training Needs Analysis for Manufacturing Industry

Manufacturers face the problem of how to enhance the operational skill of the operators, with the purpose of improving overall efficiency and quality. A three-step method is offered in this paper to solve the problem. The method includes key position analysis, key motion cells analysis, and key skill cells analysis. Key positions are observed by bottleneck and CTQ analysis from all positions. Key motions cells are found by five principles from key positions. And key skill cells are found by cluster analysis and simulation from key motion cells. Empirical results show that the three-step method can extract information from the operations in plant to form the key skill cells with high efficiency and precision. The three-step method can effectively help us observe the key motions and transfer them into key skill cells which will be the fundament for skill training, and thus the problem of operational skill training needs analysis is solved.