Designing a telecare product for the elderly

In this paper, we describe our experience of designing a telecare product for the elderly. This is a collaborative project involving Passivsystems Ltd and the Centre for Healthcare Modelling and Informatics at the University of Portsmouth. The research aims at adapting Passivsystems' existing in-home hub so that it is capable of providing a telecare service in addition to its energy management service. Our work focuses on designing a user centred product around the recipient's Activities of Daily Living (ADL). We describe our research over 10 months comprising a description of our product model and the motivations behind the adopted model.