Towards a methodological framework for designing a KaaS system

The paper proposes a KaaS conceptual model by using the well-known definitions of knowledge vis-a-vis information. Based on this KaaS model, using the principles of business model and service science, the paper proposes a representative classification KaaS business model types as well as a preliminary macro-methodological framework for designing commercially viable KaaS. The design emphasis is on distinctive KaaS value proposition for a chosen market segment, simple revenue mechanism, low cost structure, and agile value network that positions the focal firm strategically on the 'choke-point' in the value net which 'locks in' its customers and value partners while 'locking-out' potential or real competitors.