Agents that supply knowledge exchange in long-term digital preservation

This paper describes an application of the agent technology for the automation of knowledge exchanges on digital preservation. Agents are able to recommend preservation solutions and finally they might be proactive and automatically apply them. The issues of this paper to make such a vision a reality are: trust models for question routing and answers ranking, the implementation of the solution by means of agent methodologies, and the evaluation of this approach regarding the state of the art of search and recommendation.