A survey of user generated service

The success of the user generated content raises the new idea of enabling end-users to create their own services. User generated service will become the next big user-driven hype in the technology arena. This paper presents an overall view of the user generated service, from both technical and business perspective. We clarify the concept of user generated service, analysis the challenges, and illustrate the current platforms/tools in the classification of tech-inclined users and non-tech users. The underlying key technologies, incoming trends, as well as the future research topics, are also detailed.