A Case Study on Knowledge Management Adoption in Mexico

Organizations attempting to embark on the Knowledge Management (KM) journey need information, inputs, examples and role models from existing adopters or practitioners to help them adopt it. Hence, it is strongly believed that the growing research and literature in the KM domain should be more focused on its practical perspective. This paper represents a practical oriented work that reports on how a Mexican company has embraced KM. Specifically, key aspects such as knowledge activities, strategies, leadership, tools, systems, training, culture etc will be analyzed and described.