A fuzzy ANP model to assess the state of organizational readiness for ERP implementation

Previous studies report unusually high failure in ERP projects. Thus, it is necessary to perform an assessment at the initial stage of an ERP implementation program to identify weaknesses which may lead to project failure. In this paper, a new look at the determinants of organizational readiness to implement an ERP project is presented and using fuzzy analytic network process a practical framework is developed. The firm's current state of readiness regarding ERP project can be determined and necessary changes prior to implementation of ERP system can be specified. The assessment factors are identified after comprehensive study of critical success factors on ERP implementation. The proposed framework is applied to a real case and the advantages are illustrated.