A Novel Architectural Design Model for Enterprise Systems: Evaluating Enterprise Resource Planning System and Enterprise Application Integration Against Service Oriented Architecture

This paper describes a novel architectural design model for implementing enterprise systems with the aid of service oriented architecture (SOA). It addresses the organizational challenges in enabling cross communication and collaboration without changing the current ICT infrastructure. Organizations in today's market require a dynamic system that synchronizes not only their supply chain, but also their business processes. The proposed novel approach represents an agile and flexible technology framework based on Service oriented architecture (SOA). The authors demonstrate the utility of the approach by implementing a solution to integrate the customer relationship Manager (CRM) and stock control system.