Investigate the Social Actor Model of ICT Use in Organizations

This research advances the study of social factors in information systems through an empirical exploration of communication and information technology (ICT) use as hypothesized in the social actor model proposed by Lamb and Kling [1]. Using a large sample of North American academics, the research identifies seven general types of ICT use. The findings support the social actor model in the context of professional organizations, and reveal that individual characteristics play a more prominent role in use of technology than organizational structural properties do. In addition, the results suggest that the social actor model can be conceptualized more parsimoniously in three dimensions and can explain ICT use more precisely by considering moderating and mediating effects.