Car rental logistics problem: A review of literature

This paper will introduce a special kind of logistics management problem which exists in the car rental industry. Revenue management conception has been used for reference in the car rental industry to develop booking, pricing and inventory strategies. In order to get a high degree of customer satisfaction and optimize vehicle fleet utilization, logistics managers in the car rental business approximately adopt three decision-making steps: namely, pool segmentation, strategic fleet planning and tactical fleet planning. Optimizing resource deployment and reducing the logistics cost are the targets of logistics management in enterprise. We will review the existing literature on the car rental logistics problem and identify some gaps in current research. This sort of research is prospective and useful for future development of the car rental industry.