Preliminary Requirements for an Ergonomics Problem Reporting System

Oil refineries are inherently dangerous work environments. Petrobras, a Brazilian company, is at the forefront of improving safety in the production of crude oil and oil products. The company has implemented an ergonomic problem reporting system to identify and resolve physical ergonomic problems at their refineries. This paper analyzes the current ergonomic problem reporting system and defines preliminary requirements for an improved system that accommodates all stakeholders and streamlines the process of problem reporting and resolution.