Usable Content in a Post-Document World

The Usable Content Project aims to develop a set of useful paradigms for the analysis, design, and testing of usable content in a post-document world. In planning work supported by the STC, we have brought together a multidisciplinary team of Rensselaer faculty and students to explore a variety of post-document exemplars and develop an over-arching framework for what makes them usable. Our suggestion is that post-documents move users from control through identity and toward community, using a process clearly different from traditional documents. As a consequence, traditional metrics of usability - efficiency, accuracy, and satisfaction - are no longer adequate for post-documents