Development of an Instrument to Measure Knowledge Management Processes

An increasing number of attentions to knowledge management are paid by practitioner and scholars. It is becoming important about how to measure knowledge management processes. Based on the classification of knowledge management processes, an instrument to measure knowledge creation, organization, transfer, and application is developed. Pretest, pilot test, and survey are implemented to purify the items. Reliability and validity of the instrument are tested empirically. Four dimensions consisted of 47 items are included in the final instrument. The theoretical and practical implications of this study are discussed