Ethos: character and ethics in technical writing

Technical writing tries to be "objective" and "audience-oriented", but it neglects an element of persuasion known in ancient rhetoric as "ethos". This concept translates from the Greek as "character", but that English word does not convey the concept's richness; nor does the Latin "persona", a term sometimes used to describe the narrative voice in technical prose. "Ethos" is the root of "ethics", which tends to objectify values and choices, alienating them from the people making them. In this paper, I suggest that an understanding of "ethos" in all its richness can help writers of technical prose to produce work that, in relation to traditionally "objective" prose, is both more readable and more ethical.<
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