The state of the art of e-Government in Europe: an outline

Government is key to modernizing public administration and to reorient public governance. So administrative work itself is coming under scrutiny. e-Government can transform and improve the entire scope of administrative action and the political processes. So e-Government is both, vision of a future Government and the reality we have to live in today. We present the conclusions of the e-Europe Awards 2003 of the EU (i.e. a big official evaluation of 460 projects with results presented in July 2003 in Como). The e-Government application scenery reviewed encompasses three sectors: 1. Promoting a knowledge based economy, 2. Rendering information and services to citizens and business customers, and 3. Enhancing governmental cooperation.